What is ISO 9001
ISO 9001 is the most widely used international ISO Standard. ISO 9001 specifies the basic requirements that an Organization should follow in order to provide quality services to its customers. ISO 9001 is based on seven quality management principles: Customer focus, Responsibilities of the Management, participation of human resources on work-flow processes, procedural approach of the work-flow, continuous improvement, documented decision-making and mutual-benefit relationships with the suppliers.
Target Audience
The requirements of ISO 9001 are generic and are applicable to companies and organizations of all types, regardless of their size, activity and sector.
The Benefits
The main objective of ISO 9001 is to improve thae overall performance of the Organization and create a strong foundation for sustainable development initiatives. The implementation of ISO 9001 evaluates the overall framework of operation of an organization so that it aims at the customer satisfaction. ISO 9001 increases the productivity and profitability of the Organization within the respective legislative and regulatory frameworks and identifies risks and opportunities for improvement. In many cases, ISO 9001 is a prerequisite for the participation of an Organization in tenders and agreements with other organizations.
New Version of The Standard
Audits based on the previous version of the standard, ISO 9001:2008, ceased to be performed since 15/3/2018. Similarly, ISO 9001:2008 certificates will not be valid from 15/9/2018. Contact us to get informed about the changes required to update your certificate to the new version ISO 9001:2015.
Certification Process / Required Documents
The Organization interested to achieve certification against ISO 9001 standard requirements CSA and fills in the Client Detail Information.
An initial audit is conducted and if successful, a certificate of compliance is issued that is valid for 3 years, provided that the organization undergoes annual audits.